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Contacting Support

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On this page

If you need help with HyperApply—installation, account issues, billing, or document generation—email support:

hellohyperapply@outlook.com

This is the primary support channel.

What to include (for fastest help)

  • The email address you use to sign in
  • A clear description of the issue
  • The page you were on (job listing URL if relevant)
  • Any error message text
  • Screenshots (optional but helpful)

Common support topics

  • can’t sign in
  • base CV upload issues
  • generation failures
  • plan limits and usage
  • refunds and cancellations

Response expectations

HyperApply is built and operated by a solo developer. Support is handled as quickly as reasonably possible.

FAQ

Is there live chat?

Not currently. Email is the primary support channel.

Can I contact support for cancellations/refunds?

Yes. Email `hellohyperapply@outlook.com` with your account and purchase details.

See also:

  • `/contact.html`
  • `/legal.html`