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Refunds Policy Explained

billing refunds policy trust

On this page

HyperApply is a digital subscription product. Access starts as soon as payment is confirmed.

This page summarizes the refund approach in plain language. The source of truth is:

  • `/legal.html`

The fairness principle

The goal is to be fair and reasonable.

If you experience a technical issue that prevents you from using HyperApply as described—and it cannot be resolved in a reasonable time—you can request a refund.

Key points (summary)

  • Refund requests should be emailed to: `hellohyperapply@outlook.com`
  • Requests should be made within 14 days of purchase or renewal
  • Refunds are evaluated case-by-case
  • Abusive or repeated refund requests may be declined

What to include in a refund request

  • the email address used for the account
  • order/receipt reference (if available)
  • a short description of the issue
  • screenshots or error messages (optional but helpful)

FAQ

Are refunds automatic?

No. Refunds are evaluated case-by-case based on the situation and whether the issue can be resolved.

What if I just changed my mind?

HyperApply is digital and access starts immediately. If you’re unsure, contact support and explain your situation.